We have processed the backlog of unsent notifications and confirmed that emails are being sent for new notifications.
Posted Feb 02, 2026 - 17:11 EST
Update
We are continuing to work on a fix for this issue.
Posted Feb 02, 2026 - 16:45 EST
Identified
We are waiting for our upstream service provider to restore service before we clear the backlog of unsent notifications.
Posted Feb 02, 2026 - 16:41 EST
Update
We are continuing to investigate this issue.
Posted Feb 02, 2026 - 16:38 EST
Investigating
Due to an outage with an upstream provider, we are not able to send any email notifications. We have a complete record of unsent notifications and we will ensure all notifications are sent as soon as our upstream provider restores service.
Posted Feb 02, 2026 - 16:38 EST
This incident affected: Email & Notifications (Courier Inbox).