Identified - We are experiencing intermittent issues with document access for clients with documents stored in the AWS region ME-CENTRAL-1 (UAE) due to a current AWS operational issue - https://health.aws.amazon.com/health/status.
Mar 02, 2026 - 08:42 EST
Resolved -
This incident has been resolved.
Sep 2, 21:36 EDT
Identified -
Due to a recent Snowflake update, Chronograph's data shares to client warehouses are refreshing about every 15 minutes instead of the normal 5. Data remains complete and accurate. We have escalated the incident with Snowflake and will share more details as we receive them. For the time being, no action is needed on your end.
Sep 2, 14:08 EDT